- +91 7428292823
- iphoneicare.com@gmail.com
- 09:00 AM - 10:00PM
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- Our Services
- How It Works
How iPhone iCare Repair Service Works in 3 Easy Steps
At iPhone iCare, we make iPhone and iPad repair in gurugram simple and stress-free. Whether it’s a cracked screen, battery drain, water damage, or power issue, our 3-step process ensures fast turnaround, transparent pricing, and expert results. Just book online, schedule pickup or drop, and we’ll handle the repair professionally.
Our process is designed for complete convenience. First, share your iOS device issue online or by call. Next, choose doorstep pickup or drop service. Finally, our trained technicians perform precise repairs using quality parts. With clear communication and fair pricing, iPhone iCare ensures every Apple device runs perfectly again.
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Book Your Repair Appointment
Schedule your iPhone or iPad repair in gurugram in just a few clicks. Choose your preferred time, and we’ll handle the rest hassle-free.
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About iPhone iCare
We are a fully equipped one-stop-shop for Apple product repairs and services with a team of expert technicians who can resolve all Apple device issues, ranging from iPhone & iPad repair, water damage to even reviving dead Macs. iCare, an Apple Authorised Service Provider with expert Apple Certified Technicians, has been providing professional Apple support services for more than two decades. We have a large number of touch points across all major cities and a range of solutions & services that are designed to make Apple devices run perfectly in your world. Over the last two decades, we’ve worked to integrate Apple devices into some of the biggest corporates and institutions. We have a range of solutions and services that are designed to make Apple devices run perfectly in your world. Our working practices are subject to regular Apple quality control to ensure we maintain the highest standards of customer care and technical expertise.
Payment Methods
Cash
Master Card
Debit Card
Visa
Credit Card
QR Scan
UPI
Services
Health Check for Apple Devices
Cleaning Services
Data Back-Up
Loaner Devices
Resident Engineer & Onsite Engineer Support
Annual Maintenance Contracts for B2B/SMB clients
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Apple Service Provider
iPhone Repair
MacBook Service
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- Reviews
How to prepare my device before visiting ICare?
1. Backup your data
2. Turn-off Find My iPhone/ iPad/ Mac
3. Sign-out of iCloud and Apple ID
4. Erase All contents and settings
5. Remove SIM card (for iPhones and Cellular iPads)
6. Bring the device receipt and AC+ or Protect+ invoice (where applicable)
What is the Service fee?
If your device is out of warranty, we charge a service fee when you book the device for service.
This fee covers service labour to process, diagnose and quote for the service required.
If you approve the repair quote, there is usually no additional labour fee to pay; you just pay for the parts needed. If you decline the quote, then your device is ready to collect, and there is nothing further to pay.
Do iCare have pick-up and drop-off services?
Yes, we do pick up and drop up to 40 Km. Please book the schedule for pick-up or drop with our support number +91 7428292823
Can I get assistance with data backup at iCare?
Yes, our team can assist you with data backup. Please ensure to bring an external storage device for data backup, or you can buy one storage device from our iCare
Why can’t my device be fixed on a single visit at iCare?
Your visit to iCare allows you to consult with a qualified technician to discuss the problem of your device. The following repairs can be covered under same visit,
– Accessory Repairs. - Repairs needing parts such as displays and batteries, if stock available .
My device does not power on. Can I retrieve data from the device?
It is not possible to retrieve data if the device cannot power on.
How do I check my device warranty?
1. Using Apple’s Warranty Check Tool:
• Visit the Apple Check Coverage (https://checkcoverage.apple.com) website.
•Enter your device’s serial number and the captcha code provided.
•Click Continue, and you’ll see the warranty details of your device, including coverage for repairs and technical support.
2. From Your Device:
• Open the Settings app on your device.
• Tap General > About.
• Look for the Serial Number and either note it down to check on Apple’s website or tap Coverage Expired or Limited Warranty (if applicable) to see more details directly from your device.
3. Apple Support App:
• Download and open the Apple Support app on your device.
•Your device details, including the warranty status, will automatically be displayed under My Devices.
My Apple device is FMIP (Find My iPhone) locked. Can you unlock the device from the service center?
Unfortunately, we cannot unlock devices that are FMIP-locked. To unlock your device, you must disable the “Find My iPhone” feature by signing in with your Apple ID at iCloud.com or directly on your device. If you’re unable to do so, you will need to provide proof of purchase to Apple Support for further assistance. This is a security measure to protect the data and ownership of the device.
Protect+: What is covered?
Hardware Coverage
• Unlimited incidents of accidental damage protection
• Battery coverage
• In-box accessories
• Same-day service in most major metropolitan areas worldwide
Expert Support
• Priority access to Apple support
• Support for OS, iCloud and Apple-branded apps
iCloud+ for iPhone and iPad Plans
• iCloud+ with 50GB of storage
• iCloud Backup to keep your content safe and secure in the event of theft, loss or damage
• Privacy protections for web browsing and email with
iCloud Private Relay and Hide My Email
Plan term
1 Year coverage from plan purchase
For iPhone, iPad, Watch, Headphones & Home Pod
2 Years coverage from plan purchase
For Mac, Apple TV & Apple Display
Protect+: Can I purchase it later, as it has 365 days of validity?
Eligibility is the key criteria – A Single dent/scratch can void the eligibility.
Every day delayed increases the chances of the product getting a deep scratch or dent. So, don’t wait for tomorrow as it might be too late.
365 days eligibility is only for phones
Protect+: Is it Cost Effective?
Yes, it is cost effective. An average display repair may cost you anything between ₹30,000 and ₹40,000.
Consider this as money saved when you have damages.
Protect+: I plan to sell the device after some time. So why should I invest in a Service Pack?
If you plan to sell your device later, that is all the more reason to buy Protect+.
Protect+ covers accidental damages and keeps your device in perfect shape till you decide to
Protect+: I failed to purchase AppleCare+. What do I do?
Don’t worry. It’s never too late to buy Protect+. Buy it now before you lose eligibility.
Protect+: I have lots of data and storage issues. What will I do when my product is damaged?
Don’t worry. With Protect+, you get an additional 50 GB
cloud space as backup for the entire period of your Protect+ coverage for iOS devices.
Protect+: Is it just another insurance policy?
Protect+ is not insurance. It is an unlimited accidental damage cover without depreciation.
Protect+: Why do you charge Incident fees additionally?
Incident fee is the nominal transaction fee you pay to Apple for facilitating the repair. The parts and service charges are covered under Protect+.
Protect+: Why should I buy Protect+ when I can get my device repaired at a lower price with a third party? Besides, I can hand over my device to a technician next door.
Unauthorised service personnel might engage in unauthorised modifications. Protect+ helps you get repairs done by authorised service providers, giving you peace of mind
We see a lot of fraud happening to damaged devices every day.
Protect+: I take good care of my device; I don't need Protect+.
Accidental damages can never be predicted.
Good care means the device is fully protected, so it is all the more reason for your priced possession to be protected
Protect+: I am experiencing a financial crunch and don't have money right now
Don’t worry. We provide EMI options that help you pay in instalments while ensuring protection for your device.
Protect+ is costlier than AppleCare+
It is slightly more expensive but gives you the lost opportunity to cover your device, at least now.
iPhone: What is covered under my device warranty?
Please refer to the Apple Limited Warranty policy for coverage limitations and exclusions.
• Apple Limited Warranty (https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html)
• AppleCare+ Terms and Conditions (https://www.apple.com/legal/sales-support/applecare/applecareplus/)
What is Applecare+, and what is covered under this plan?
AppleCare+ is an extended support plan offered by Apple that provides additional coverage beyond the standard Apple Limited Warranty. It covers hardware repairs and adds protection for accidental damage.
Hardware Coverage
• Unlimited incidents of accidental damage protection
• Battery coverage
• In-box accessories
• Same-day service in most major metropolitan areas worldwide
Expert Support
• Priority access to Apple support
• Support for OS, iCloud and Apple-branded apps
Plan term
1 Year coverage from plan purchase for iPhone, iPad, Watch, Headphones & Home Pod
2 Years coverage from plan purchase For Mac, Apple TV & Apple Display
For more details, Please refer to the Apple Limited Warranty policy for coverage limitations and exclusions.
https://www.apple.com/legal/sales-support/applecare/applecareplus/2209/220907_applecareplusmac_in_tc.pdf
https://www.apple.com/legal/sales-support/applecare/applecareplus/us/
- Testimonials
What Our Customers Are Saying
From cracked screens to complex internal repairs, our happy customers share how iPhone iCare restored their devices to perfection — making them look, feel, and work like brand new again.
